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Great before and after sales service comes as standard when you buy a sewing machine from us at GUR Sewing Machines.
Your new product would have gone through the manufactures quality control before been delivered to you.
In the unlikely event you experience a problem with your sewing machine, overlocker or embroidery machine for the duration of your warranty, please contact us via email quoting your order number and a brief description of the fault.
There is no need to register your warranty.
Please keep your receipt as proof of purchase.
The product warranty is nontransferable should the machine be sold or given away at a later date.
What’s Covered? Bona-fide faults …. as per the manufactures guarantee.
What’s not Covered? Warranty excludes wilful damage, misuse, repairs caused by overuse or repairs made necessary use. Please note “consumables items” such as belts, bulbs, needle threaders, bobbin cases, loopers, overlock knives, needle plates, bobbins and needles etc as stated on the manufactures guarantee document, your warranty is deemed invalid if your machine has been used for commercial purposes.
